so Paychex gets a big win in the customer service category. It can be used to run payroll and integrate HR administration, retirement, and insurance management with service and expert knowledge of the regulations that could affect the business. Design a plan to meet business and employee needs We'll help you understand the different advantages of each plan so you can find one that best fits the needs of your employees. Most importantly paycheck information. Create this form in 5 minutes! Use professional pre-built templates to fill in and sign documents online faster. 7. the reason for the 2 stars is as follows: I get a sales . Paychex is the largest HR company for small to medium-sized businesses, offering integrated solutions for payroll, benefits, insurance services and human resources. paychex customer service. The software . Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies and procedures. Follow through until you receive your confirmation number Participants can also call Paychex Employee Services at 877-244-1771. If you're an employee looking for help with your PayFlex account, just log in and go to Help & Support. Employees not using Paychex Flex or MyPaychex may log in here to access their retirement contributions, health insurance, FSA, and premium-only plans. Paychex's small business solutions are customized for businesses with 1-19 employees to help you save time, cut costs & comply with government regulations. Customers with the Paychex Flex Select plan or higher can also speak to an assigned payroll specialist. 1-844-PAYFLEX (1-844-729 . They can't seem to change an address. The support team is available 24 hours a day, 7 days a week. Paychex is a comprehensive and flexible system whose sweet spot is medium-sized business with 50 to 1,000+ employees. Paychex users can find ample information on the company's website. PAYCHEX - Payroll Services - 375 Bishops Way, Brookfield, WI - Phone Number - Yelp Paychex 3 reviews Claimed Payroll Services, Insurance, Financial Advising Edit Closed Write a Review Add Photo Photos & videos See all 1 photos Add photo Location & Hours 375 Bishops Way Ste 190 Brookfield, WI 53005 Get directions Edit business info Ask the Community Integration for Paychex Payroll Clients Each time Paychex processes a payroll for retirement services clients, employee salary deferrals, employer contributions, loan repayments, hours worked, and wages earned are transmitted electronically. Payroll, Time & Attendance, Benefits, Insurance, HR Services 833-299-0168 PEO Client Support Paychex Flex 800-472-0072 Paychex Oasis 888-627-4735 Employee Support Paychex Flex 800-741-6277 Paychex Oasis 800-822-8704 All Support Options Paychex Flex is a workforce management software that enables organizations to effectively forecast labor requirements and optimize the productivity of their employees. Here are just a few of the top reasons why you should avoid using this company. Your Money. Paychex Flex Essentials costs $39 per month, plus $5 per employee, per month. Paychex has made an online report available that specifies the participants who have elected to receive the fee disclosure electronically and those you must provide a paper copy to. 833-299-0168. Customers who need live assistance can also reach Paychex's customer support and sales teams by phone. Paychex offers 24/7 help online and on the phone, and can direct you to appropriate experts. If my next place doesn't offer Flex, I wouldn't move there. New-hire reporting. An email will be sent to the email address of file if all three fields match. Mail; Send payments and important items by mail. Paychex is commended by its client for its top-quality customer care service. 1-1000 users. 3 reviews of Paychex "Easily one of the worst companies I've ever dealt with. To access the report, please follow these steps: 1. Working with more than 250 insurance carriers, Paychex Insurance Agency is one of the top 20 insurance agencies in the United States. Reviews suggest that the customer service is excellent, and that while account managers might not be experts in the area you are querying, they often go above and beyond to support their clients. None. You'll find FAQs, an email tool, live chat and our customer service number. Flex helps you build your credit score through doing what you've always done - paying your rent! You can speak to a Paychex representative Monday through Friday, between 8:00 a.m. and 8:00 p.m. Paychex Flex is a workforce management software that enables organizations to effectively forecast labor requirements and optimize the productivity of their employees. Paychex Insurance Agency was founded in 1997 with a mission to provide our clients with a cost-effective, service-driven health insurance solution. Get Form. Integration capabilities Long and unnecessary. Outside the specialist's office hours, users can get assistance 24/7 via phone and live chat through the software or website. 80%. It helps in creating meaningful shift schedules that effectively manage employee time. To access Paychex Employee Services, you must use Microsoft ® Internet Explorer 4.0 or higher, or Netscape ® Navigator 4.5 or higher (except 6.0) with JavaScript enabled. Sign in for your account specific mailing address. Paychex Go Log in to access your pay stubs and Form W-2 from our simple, online payroll service. Contact a PayFlex Advocate. paychex clock in. Ease of Use 8/10. In fact, unless you choose the priciest Paychex Flex solution, you can't integrate Paychex with any accounting service provider, not even popular software like QuickBooks Online. Paychex is accredited by the Better Business Bureau and has an A+ rating on the platform. I was in Orlando, FL recently and I had my card stolen on March 7th, 2008. Need to change phone number and email address also GetHuman7051549 did not yet indicate what Paychex should do to make this right. StratusTime: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Appraisal Performance, Benefits Administration, Employee Self-Service, Payroll, Performance Record, Software Customization, Timesheet . 7. To access the report, please follow these steps: 1. See Also: Paychex employment verification phone number Preview / Show . resolved to the customer's satisfaction Resolved Paychex — Scam charges and terrible customer service! OnPay will set up your account and migrate all your prior wage and employee data for free, so setup is simple. Your People. And, with OnPay, you can get help from a payroll expert whenever you need it. I use Paychex Flex to enter my time, PTO, FSA, as well as tax. Tax administration. Employees not using Paychex Flex or MyPaychex may log in here to access access their W-2s, check stubs, and personal information. Paychex has made an online report available that specifies the participants who have elected to receive the fee disclosure electronically and those you must provide a paper copy to. Password Reset Form Enter your Client ID, Login ID and Email Address below. On TrustRadius, Paychex has more than 350 reviews and a score of 7.9 out of 10. Here you'll find answers to common questions about logging into and accessing information in Paychex Flex® and making adjustments to your employer-sponsored Paychex 401(k) retirement plan. Paychex Flex Frequently Asked Questions. Paychex Flex ® is all about choice. On G2, Paychex received more than 1,200 reviews and a rating of 4.2 out of 5 stars . Paychex Flex Essentials - Paychex Flex Essentials is intended for small businesses and includes features, such as online payroll, tax administration, direct deposit, check printing, a mobile app, integrated time and attendance, new-hire reporting, a general ledger, employee self service, standard reporting and analytics templates, automatic W . I work in the financial industry firm. 8.0 / 10. Paychex Flex based on some of the most important and required Time Tracking features. I just wish I could have Flex for all my bills. Customer Service Representative Interview. Paychex also provides users with articles and tutorials on the mobile app and payroll tax filing and payments. The interviews were a little difficult but no one should have to interview this much for a basic CSR position. The next best way to talk to their customer support team , according to other Paychex customers, is by calling their 800-322-7292 phone number for their Customer Service department. Paychex support is here to help with online resources and responsive service professionals available via phone. I've been locked out of my paycheck flex account and no longer have access to that phone number or email address. Had to have 3 interviews which were around 45 minutes long. The Blueprint by Motley Fool. Paychex Flex is an all-in-one HR solution that users can build on as their businesses grow or change. paychex 401k. Whether you prefer to report payroll information over the phone or email, or process payroll yourself using our easy-to-use cloud platform, our intuitive technology and flexible service options will free you to focus on what you do best — running your business. Paychex Store will issue a Return Merchandise Authorization Number (RMA), which must be included with the return. PC Magazine. Please contact Paychex Store at order_managment@paychex.com before returning items. If you are looking for Paychex's best customer help page or faq or forum, this is the best entry point according to 5,136 GetHuman users in the last 12 months. I've been locked out of my paycheck flex account and no longer have access to that phone number or email address. Choose the 401(k) option and follow the prompts to review specific information or take action. 163 reviews of Paychex "I think these guys give kick backs to accountants for referals honestly. Paychex Flex. paychex flex app. Customer Service Representative jobs 214,385 open jobs Human Resources Generalist jobs . Get access to thousands of forms. Time and Labor Online Businesses using Paychex Time and Labor Online may log in here to create pay rules, view time sheets, manage group schedules, approve time off, and set up custom reports and alerts. About Us News & Events Careers Contact Us. Benefits Administration Gives your employees access to some of the best employee benefits packages available, including health, 401(k), insurance, FSA, HSA, and HRA. Available 24/7: 833-299-0168. Choose the 401(k) option and follow the prompts to review specific information or take action. ET. Companies using Paychex Flex for Payroll include: Bank of America Corporation, a United States based Banking and Financial Services organisation with 209000 employees and revenues of $86.27 billions, Wells Fargo & Company, a United States based Banking and Financial Services organisation with 253871 employees and revenues of $72.34 billions . Paychex Flex PEO offers HR recruiting services to help you gain access to the best prospective employees and manage your staff with a self-service platform. paychex flex phone number. Log in to the Paychex Retirement Services for Employers website* at www.paychexflex.com and Paychex HR PEO - Paychex Oasis (888) 627 - 4735 If you're a plan sponsor currently offering PayFlex products or services, you can log in to access your account. At all price levels, Paychex offers customer service 24/7; automatic . Hours of Operation Mon - Fri, 8:00 am - 8:00 pm ET. To access Paychex Employee Services, you must use Microsoft ® Internet Explorer 4.0 or higher, or Netscape ® Navigator 4.5 or higher (except 6.0) with JavaScript enabled. Shaping a workforce that's engaged, driven, and aligned with leadership expectations and visions. Employees and administrators both have separate support pages to answer all queries, requests and complaints. Flex Payments Reschedule or make a payment, Missed payments, Membership fees. Paychex will shuffle you around from one rep. to another rep. and none of them has any idea what the other did. While 877-273-2510 is Paychex's best toll-free number, there are 6 total ways to get in touch with them. Companies using Paychex Flex for Payroll include: Bank of America Corporation, a United States based Banking and Financial Services organisation with 209000 employees and revenues of $86.27 billions, Wells Fargo & Company, a United States based Banking and Financial Services organisation with 253871 employees and revenues of $72.34 billions . Out of the hundreds of Paychex reviews, the majority are positive, with the number of positive reviews far outweighing the number of negative reviews. Paychex Flex is an ideal payroll and HR solution for small and midsize businesses in a variety of industries, including retail, professional services, food service, manufacturing, and construction. I was in Orlando, FL recently and I had my card stolen on March 7th, 2008. Please try again later. Paychex Flex Essentials costs $39/month +$5 per employee and includes: Direct deposit; . If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-273-2510) which we . best www.paychex.com. Items must be returned within 30 days of delivery. ET. I finally just went through a 1- 800 number to do it, however it didn't . Here's a quick snapshot of the coverage we have for list of companies who use Paychex Flex and where they belong. Find robust solutions in our full-service Paychex Flex Pro bundle to expand your employee HR, payroll . Check out our frequently asked questions. Small businesses with one to nine employees get three pay entry options, multiple payment options, flexible payroll processing, 24/7 customer service, plus recruiting, benefits, and HR services. paychex comchex. 20-49 Employees Paychex solutions for businesses with 20-49 employees can help owners and managers save time, reduce errors & stay informed of new and changing regulations. What I like Paychex Flex the most is the turnkey is a portal, is all time 24 hour access self service, so it's extremely convenient that way. Features 9/10. Follow through until you receive your confirmation number Participants can also call Paychex Employee Services at 877-244-1771. What a load off my shoulders! Paychex Flex Login.Contact your customer representative or call 833-299-0168.Paychex Flex Login instructions.Paychex support is here to help with online resources and responsive service professionals available via phone.Year-End Resources. It's intended for small business owners, and it includes the following features: Online payroll processing. Several customers described the software as user-friendly and praised the customer service. Our Paychex Flex® platform can improve reporting accuracy, collect census data, and enable better compliance — all so you can meet your fiduciary obligations. * JavaScript is commonly disabled in Internet Explorer when its security level is set to high. "QuickBooks Payroll provides the tools you need to manage your company's payroll tasks in an easy-to-use website, but it lacks functionality and flexibility found in competing services.". Wing + Flex Paychex Flex Login | Paychex . Paychex Flex Summary. Paychex Integrations. Paychex Flex comes with an intuitive and simplistic user interface, making it easier to . Example of Paychex's lack of follow up. I applied online. Property Partner Support Information for property managers assisting residents on Flex. Paychex Flex has 1121 reviews and a rating of 4.07 / 5 stars vs QuickBooks Payroll which has 675 reviews and a rating of 4.46 / 5 stars. Evidently I had a Flex spending account with no funds in the account they were charging me $100.00 per month for a Flex spending account with zero amount in the account. Paychex Flex Pro: This top-tier option is a full-service business solution with every feature from the above plans plus additional HR services, workers compensation services and 24/7 customer. Builds knowledge of the organization, processes, and customers. Under a moderate level of guidance and direction, provides customer service for one or more Paychex Insurance products. 50-1,000+ Employees With Flex, I feel like I have more of an even flow of income. Paychex HR PEO - Paychex Flex (800) 472- 0072 . judging by the other posts, I was also refered by my accountant. Need to change phone number and email address also GetHuman7051549 did not yet indicate what Paychex should do to make this right. Have been a customer for 5 years, wasn't happy but didn't change because I couldn't find a way to without having to provide loads of paperwork to get a new payroll quote. Paychex Flex vs QuickBooks Payroll. Paychex Flex comes with an intuitive and simplistic user interface, making it easier to . Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real Paychex rep Pro tips & talking points Services We Provide Paychex Flex enables users to: Recruit and track candidates. Best phone number 877-273-2510 Paychex Help Pages: What to Know This is the Paychex help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Paychex Flex Essentials leaves off some crucial payroll features, though, like paper check payment options and accounting software integration. Contacting Paychex. probably not the cheapest payroll service but they do handle many services which are included in the monthly price. With three plans and a broad range of add-on . You can speak to a Paychex representative Monday through Friday, between 8:00 a.m. and 8:00 p.m. * JavaScript is commonly disabled in Internet Explorer when its security level is set to high. Client Support Paychex. Customer Results Populate here* Design Note: waiting o Organization Information *Indicates required field Name* We're sorry. 1. Email support begins at 7 AM EST on weekdays, while phone and chat are available from 9 AM to 8 PM EST. Support Options . My Flex Account Account management, Payment method, Reactivate or cancel a Flex account. While Paychex does not offer live chat, they do have a phone number. Log in to the Paychex Retirement Services for Employers website* at www.paychexflex.com and Sign in for your account specific fax number. The Verdict. Reviews suggest that the customer service could be improved. We were recently recognized with two awards for our Paychex Pre-Check Solution, the 2022 BIG Innovation Award presented by the Business Intelligence Group and a 2022 Stevie Award for innovation in customer service. Integrations. Need a quick answer? We called and emailed our local rep several times to change our address with no response or call back after several weeks. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. With Flex, I feel like I have more of an even . Note that Paychex Flex charges an additional setup fee. Our review will lay out all of its most prominent features, their pros and cons, the pricing, customer service, the user experience, and whether the software is suitable for . Paychex also touts reputable customer service and support. Although you are not required to use Paychex payroll services with your 401(k) plan, Paychex payroll and In addition to standard time tracking and employee scheduling features, Paychex Flex offers payroll . resolved to the customer's satisfaction Resolved Paychex — Scam charges and terrible customer service! To receive a refund or credit, your returned item (s) must be in "like new" condition. Horrible Customer Service "Paychex language" is all about customer service But what do you get? Paychex Flex, a cloud-based payroll platform from one of the most well-known names in payroll software, is a good choice for fast-growing businesses. . Paychex Flex is the best all-in-one HR solution for tracking time and attendance. The Power of Paychex Locations Newsroom Investor Relations Corporate Responsibility Follow Us Select Language English Español Contact Sales Contact Sales Payroll, Time & Attendance, Benefits, Insurance 833-729-8200 HR Services & PEO 866-709-9401 Get Support All Support Options Quick Links Login Get Help Logging In to Paychex Flex besides a few mistakes on a few payrolls everything was fine. The best phone number for Paychex is their 877-273-2510 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Trustradius, Paychex has more than 250 insurance carriers, Paychex received more than 1,200 reviews and rating. Avoid using this company times to change an address is the best HR. Security level is set to high Partner support information for property managers assisting residents Flex. 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